Terms of use

Introduction

The website with the domain name www.original-footwear.gr is the online store for the sale of products through the internet of the sole proprietorship under the name "SYMEONIDIS THEOLOGOS GEORGE" based in Nikaia, Attica, 274 K. Gemelou Ave. 032787517 / ΔΟΥ ΝΙΚΑΙΑΣ, ΑΡ. ΓΕΜΗ: 056031009000

The use of original-footwear.gr implies that you expressly and unreservedly accept and agree to the following terms of use. In case you disagree with the following terms, you can notify us by sending an e-mail to the address of@original-footwear.gr. The company reserves the right to renew the following terms of use, for this reason please check the following terms in each visit - transaction with the online store. All transactions made through the online store original-footwear.gr are governed by international, European and Greek law related to e-commerce.

Supplied Products


Original-footwear.gr is committed to the validity and quality of the information published about the products, subject to any unforeseen errors that may arise due to technical problems, typographical or translational errors. The products and their prices are selected by the company and can be changed without any notice. The prices quoted include VAT.

Orders


Product Availability refers to our online store and you can only order products that are available. However, there is a possibility that some products may be available and, in fact, not. This can happen for a variety of reasons, such as temporary discontinuation of the automatic update of the warehouse for technical reasons or the simultaneous sale of the product in our physical store. In this case, you will be notified immediately of the problem. In case all the products of the order are available and the payment has been completed or you have chosen to pay by cash, the process of preparing and sending the order begins. Through your account management pages, you can check the status of your order.

Shipping charges

Shipping costs are adjusted according to the pricing policies of the courier companies. There may be no shipping costs for high value orders. The pricing policy of shipping costs is listed below, in your shopping cart and in your order.

For orders in Greece the shipment will be Free, if the order exceeds the amount of 39 Euros. For orders under 39 Euros there will be a shipping charge of 2 Euros. In case of return of the product for replacement (due to size or color, etc.) the first return is completely free with the partner courier company that will come to pick up from your place.

The products you ordered are sent to the address you have given us, through the courier company "Center Courier" and "Elta Courier".

Payment methods

You can pay by cash on delivery (the cash on delivery charge for orders under 39 Euros is 3 Euros) or by using your debit / credit card or PayPal or by depositing in a bank account from the following:

Alpha Bank
IBAN : GR 69 0140 1340 1340 0233 0000 079 
BIC: CRBAGRAA

Piraeus Bank
IBAN : GR 87 0172 1060 0051 0608 3391 449
BIC : PIRBGRAA


National Bank Greece (ETE)

IBAN : GR 53 0110 1970 0000 1973 9788 420
BIC : ETHNGRAA

Eurobank

IBAN : GR 85 0260 6410 0002 8020 0011 986
BIC : ERBKGRAA
* If your account is not in one of the above Banks, we would ask you to make the deposit in the Alpha Bank Account


Delivery time


The usual delivery time for orders is 2 to 4 business days. This time may be higher for order deliveries in remote or inaccessible areas, or when there are reasons of force majeure, strikes, bad weather,

Changes


You can request a change for the product within 14 days of receiving your order. Changing the product is only acceptable if you have proof of purchase and the product has not been used, it has all its original packaging and labels intact and has not been changed or damaged in general. In case of a product change and if there is a difference in the value of the products, the difference is credited or credited. If the product is returned without meeting the above conditions, the company has the right to refuse replacement or refund and claim compensation.

Order cancellation


You can cancel your order only if the cancellation request is made prior to delivery of the order to the courier company. In case you request cancellation after delivery to the courier company, the product is returned and the buyer is charged with the transport costs.

Shipping costs for changes


You can change the product for free if you use the way and the courier company that we will give you. For returns within Greece there is no charge for shipping costs for the first product change. For refunds from abroad, refund costs are charged to the customer.

 

Product returns - Withdrawal - Shipping costs for returns

You can request a return of the product within 14 days of receiving your order, exercising the right of withdrawal. The return of the product is accepted only if you have the proof of purchase and the product has not been used, it has its original packaging and labels intact and generally has not been changed or damaged. In case the product is returned without fulfilling the above conditions, the company has the right to refuse the return and claim compensation. The return of products must be done exclusively with the courier company with which you received them and always after contacting us.

Refunds are made for the purchase of the product made in cash (cash on delivery), debit / credit card, deposit in a bank account or PayPal. Your refund process will be completed no later than fourteen (14) working days from the date of receipt of the products and if they are in excellent condition. Our company returns to you every payment received, including delivery costs and the consumer is charged with the cost of returning the product, which amounts to € 7.00 for all of Greece. The deposit of the money is made from our account in Piraeus Banks - Alpha - National and there may be reservations from the bank and a delay in case your account is in another bank. Our company is not obliged to cover the costs charged (according to the usual practice of banks) by the financial institution that the client cooperates with when receiving the refunded amounts.

Intellectual Property Rights


All content of the websites of this website, including images, graphics, photos, drawings, texts, texts, services and products are the intellectual property of original-footwear.gr and are protected under the relevant provisions of Greek law, European law and international contracts and treaties.

Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, part or all of the content of the website for any purpose, except strictly for personal use, is prohibited, unless original-footwear.gr provides in writing her consent.

The names, images, logos and insignia that represent original-footwear.gr and / or its online store and / or third parties contracted with them as well as its products or services, are exclusive marks and insignia of original- footwear.gr and / or www.original-footwear.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition.

In any case, their appearance and display on the websites www.original-footwear.gr should in no way be construed as a transfer or assignment of their license or right of use.

Protection of Personal Data

 Original-footwear.gr informs you that, for your best and most complete service through the services we offer in our online store, it processes your personal data, based on Law 2472/1997 and its relevant amendments and in accordance with The following guidelines: You give us only your standard information, related to the smooth completion of the purchase and delivery of your order and to personalize and improve your service.

THE INFORMATION WE REQUEST FROM YOU:

Personal data: Each visitor can browse the online store original-footwear.gr without giving any personal information. We will need personal data (Name, address, phone, your e-mail and a password) only when you place an order for products.

DOCUMENT DATA:

In case you want an invoice, contact us at of@original-footwear.gr and give us the name of the company, VAT number, Tax Office and address of its headquarters. In short, we only ask for as much information as we need for you to enjoy a unique shopping experience: consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences.

The information we collect from your visits and purchases at original-footwear.gr.

In order to be able to offer a personalized service, most large companies use alphanumeric identification files, the so-called cookies. Cookies are divided into permanent and session: permanent cookies remain on your hard drive and after you finish your visit, mentioning a wide range of items that are used for the next visit. Session cookies are used only to identify that you enter the site, so you do not need to ask for a password on all pages that include data transaction. These are deleted immediately after you leave the site.

Original-footwear.gr uses session cookies: in order not to constantly ask you for a password when you visit our various pages, we must recognize you when you enter our online store.

How do we manage the data and information you have entrusted to us?

We use the data you have entrusted to us to offer you a unique shopping experience, in the following ways: To become a member of original-footwear.gr (As a member you have access to your old and current orders. Also to receive updates in its categories To deliver to your place orders that you have procured online.To be able to confirm your orders.To be able to answer your possible questions and inquiries in the customer service section.To send you special offers and updates of new products In no case do we distribute your personal data to third parties (article 11 of law 2472/1997) In no case do we sell or rent your personal data to third parties.This data is used exclusively by original-footwear.gr to continuously improve the If we see in the future that sharing some of your information with a third party may be beneficial Your purchases will be made only with your approval. An exception to this obligation is the case where the specific information is requested by a court decision from bodies of the Law.

How can you control the use of your personal data?

By going to "My Account" and then to "Personal Information" you can access any information you have entrusted to us (right of access, Article 12 of Law 2472/1997), you can make changes to your information or even request the delete them and generally to object at any time for the processing of data concerning you (right of objection article 13 law 2472/1997). Finally, personal security is the password you give when you become a member of original-footwear.gr. In order to present any of your personal information, the user's email and password must first be given. For this reason, these items must be well guarded so that they do not risk falling into the hands of others.

Cookies

The website may use cookies to identify the visitor / user / subscriber of certain services and pages of the website. Cookies are small text files, which are stored on the hard drive of each visitor / user / subscriber and do not receive knowledge of any document or file from this computer. They are used only to facilitate the visitor / user / subscriber access to specific services of the website and for statistical purposes, in order to determine the areas in which the services of the website are useful or popular

Secure transactions


Www.original-footwear.gr uses SSL (Secure Sockets Layer) technology. This protocol (SSL) (Secure Sockets Layer) is currently the global standard on the Internet for the certification of websites (web sites). With this technology, every item you enter on our website is encrypted / encrypted before it goes online, thus protecting personal information when transferred.

All card payments are processed through Piraeus Bank's "PireosPay" electronic payment platform, which uses TLS 1.3 encryption with 128-bit SSL (Secure Sockets Layer) encryption protocol, while the information is sent via SS by a mechanism that automatically detects whether data has changed during transfer.

Encryption is essentially a way of encrypting information until it reaches its recipient, who will be able to decrypt it using the appropriate key.

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